Bank on it: we will set the door to let deliveries in. You think people order a lot of stuff online now? The trend is upward, the Gen-Xers and Boomers who didn’t grow up ordering stuff online and who are as likely to reject online shopping as to embrace it, are either croaking or following their Millennial and Gen Z and — what are the really little ones called? I’ve seen Gen Alpha, but… meh. Hope they think of a better name.
BUT back to the very short and direct point: more online shopping, free delivery will become the law of the land in that delivery charges will become the kiss of death (they’re headed that way anyway, I feel), and there will be ways to buy things we’re not as comfortable buying online.
I’m not comfortable buying shoes online unless they’re the one shoe I absolutely know how they fit me: Chucks.
But if you could project a true-to-life holo of the shoe over your foot and move aside the layers to see how much room your toes had, it might be a different story.
The next 20 years will be a rapid progression of business finding ways to make people ever more comfortable with buying online (assuming, of course, that we don’t find some way to destroy our own civilization).
I mentioned free delivery above. Delivered by flying, walking, and wallcrawling drones of all shapes and sizes, it will become feasible to make a zillion tiny deliveries. I need sugar — hey, SirTanaExa, order a four pound bag of sugar. Oh, this is the last of the vanilla. SirTanaExa, order a four ounce bottle of imitation vanilla. And so on. The vanilla will fly in on the back of a fat metal dragonfly and the sugar will crawl in locked in the basket atop a mechanical turtle.
And we’ll set the door to let it in, because who wants to open the door for drones 87 times per day?
And some burglars, but mostly mischievous kids who can nevertheless walk off with jewelry and drink up your beer, will wait for those drones and jam your front door for the crucial seconds it takes to dart inside…